My car was having some major issues. After taking it to another mechanic, I called AAA and was referred to Import Automotive. I called immediately spoke with Kim, who was very helpful. I got my car to their shop, where it was briefly assessed. I was given a timeline of what to expect and left. Later that same day, I received a called and was given the diagnosis along with the options and timeline to when the work would be completed. True to their word, all the work was done on a timely manner. Kim was friendly and professional. I will definitely recommend and return to Import Automotive if/when my car needs work in the future.
We have been looking for a trustworthy and honest Mech shop in the IE since we relocated from the High Desert. Shop Mngr Kim got our Rav4 V6 in and out with its minor parts replacement/repaired in under 8 hrs. Very professional, clean shop, and reasonably priced.Good looking out Import Automotive!
This is the second time I’ve dropped my vehicle off before business hours and they were able to get my problem fixed by the time I was done with work that day. This last time they gave me a great deal and even surprised me with a clean car when I picked it up! Definitely recommend Import Automative.
I have been going to Import Automotive for years. I've been there with an Audi I've been there with a Kia. I recommended them to my mom who has a BMW, so she is also now a long time customer as well. They give good advice and do great work for keeping your car in top shape for miles and miles.